General Terms

All our offers are subject to being sold, subject to prior sale, errors and withdrawals of lots reserved.


  Pricing
 
All our prices are in Euro. Actual conversion rates you can find at http://www.oanda.com.
Prices include 7% V.A.T. for stamps, covers, books and catalogues, 16% V.A.T for other items and services.
Special regulations apply for our auction-offers at Phila-Live or E-Bay.


  Odering
 
You can use our Online Order form or simply send us an e-mail, with the Order No. of the stamps you want to purchase. Confirmation will then be sent by e-mail including a list of postage rates. All returns have to be on the original lot-cards and in original condition. Venue for both parts is Aschaffenburg/Germany. Part deliveries don´t claim cancellation of your order. The ownership of the ordered goods passes to the purchaser only after full payment - Time must be allowed for payment clearance/verification of funds, if payment is made by cheque or other means.

  Payment
 
We accept the following methods of payment:
  • Visa/Mastercard
  • Bank transfer to our bank account:
    Volksbank Aschaffenburg
    Account-#: 100701572
    BLZ: 795 900 00
    SWIFT CODE: GEND ODEF1AB2
    All fees for International bank transfers need to be paid by buyer.
  • C.O.D. for Germany and some European countries
  • Payment in all major currencies
  • Cheques and international money orders in Euro and US-$.

   
  Guarantee
 
We have a full money back guarantee for all lots returned within 14 days after receipt in original packing. Please send us an E-Mail in advance. We will refund the full price except postage cost.

Please note: all our auction offers, can only be returned if wrongly described or have other not mentioned faults. Collections will be sold as is.

  Order Retraction
 
Special regulations for private buyers within the E.U. (German law: §3 FernabsG). The buyer has the right of order retraction within 2 weeks after the arrival of the goods. The buyer has to send back all items in original state and including original packing. After the goods have been returned to Christ-Stamps the full amount will be refunded by Christ-Stamps. Postage cost will be paid by the buyer.

  Packing, Postage, Insurance
 
All orders will be sent at minimum by registered mail, to get full insurance coverage. We only charge the exact postage rate of the German Bundespost. Insurance and Packing will be paid by Christ-Stamps.

  Warranty
 
We have a 2 year warranty on all delivered philatelic supplies for functioning. Also we guarantee that all our stamps delivered are genuine (if not otherwise described). Lots and collections will be sold as is and there is no warranty for single stamps included.
Christ-Stamps decides if the buyer receives money back, get the item repaired (for supplies) or gets an equal item.
   
   
   
  General
 
The placing of an order constitutes acceptance of the foregoing conditions. Venue for both parts is Aschaffenburg/Germany.